WHOLESALE INQUIRY: [email protected]
MARKETING INQUIRY: [email protected]
PUFFCO SUPPORT TEAM: [email protected]
The Puffco Support team is available Monday-Friday 10AM - 6PM EST. Submit a support ticket by filling out the "SUPPORT" form in the bottom right corner or sending a direct email to [email protected].
All support inquiries can expect a response within 24 hours. Please keep in mind that our support team is not available weekends; in the event that you send an inquiry Friday after 6PM EST you can expect your issue to be tended to first thing Monday morning.
If your inquiry is regarding the request of a replacement part covered under our warranty policy, please fill out the the following warranty claim form.