Please carefully research the product you are interested in before purchasing. A return and refund for the Puffco unit you’ve purchased can be offered under certain conditions. There are a few requirements:
- The Puffco unit has never been used.
- The Puffco unit is returned in it's original, sealed casing.
- All parts included in original shipment are included for return.
If the seal of the package is broken a refund cannot be honored. You must pay cost in shipping to have the item returned to our warehouse. Once received to our warehouse, the refund will be processed within 1 business day.
Contact "[email protected]" for the proper return address for your package.
TRACKING INFORMATION FOR THE PACKAGE MUST BE PROVIDED IN ORDER FOR OUR TEAM TO KEEP OUR EYES PEELED ON THE PROGRESS OF ITS RETURN AND ISSUE YOUR REFUND PROMPTLY